Return & Refund Policy
Last Updated At: 2024-03-13 19:35:11 | Category: 2 | Written By: SuperAdmin
Thank you for choosing Tookary. We strive to ensure your satisfaction with every purchase. Please review our refund policy below:
1. Eligibility for Refund:
- Refunds are applicable within 1 day from the date of purchase.
- The item must be unused, in the same condition as received, and in its original packaging.
2. Non-Refundable Items:
- Certain products may not be eligible for refunds. Please check the product description or contact our customer support for details.
3. How to Initiate a Refund:
- Contact our customer support team at [email protected] with your order number and reason for the refund request.
4. Refund Process:
- Once your request is approved, refunds will be processed within 7 business days.
- Refunds will be issued to the original payment method.
5. Late or Missing Refunds:
- If you haven't received your refund after the specified period, please contact us at [email protected] for assistance.
6. Returns Shipping:
- Customers are responsible for return shipping costs unless the return is due to a Tookary error.
7. Cancellation Policy:
- Order cancellations are accepted within 15 mins of purchase. After this period, orders may have been processed and cannot be canceled.
8. Contact Information:
- For any questions or concerns regarding refunds, please contact our customer support at [email protected] or call us at 03198665729
Note: This policy is subject to change, and any updates will be reflected on our website.
Thank you for choosing Tookary!